Refund Policy

Refund Policy – RishtaProfile.com Effective Date: [Insert Date] At RishtaProfile.com, we aim to provide reliable matrimonial services to help users connect with suitable matches. This Refund Policy explains the terms related to payments, cancellations, and refunds for any paid services offered on our platform. By purchasing any paid service on RishtaProfile.com, you agree to this Refund Policy. 1. General Refund Policy 💳 All payments made on RishtaProfile.com are non-refundable, except in limited circumstances mentioned below. This applies to: Premium memberships Contact detail unlock services Profile highlighting or boosting Featured listing services Any promotional upgrade packages 2. Eligible Refund Situations ✅ Refunds may be considered only if: Payment was deducted but service was not activated Duplicate payment was made by mistake Technical error occurred from our system Transaction failed but amount was charged Approved refunds are processed within 5–10 working days. 3. Non-Refundable Situations ❌ Refunds will not be provided if: User changes their mind after purchase No suitable matches are found Contacted members do not respond Profile visibility expectations are not met Account is suspended due to policy violation User deletes account after purchase Service has already been activated and used Matrimonial services depend on user compatibility and participation, so results cannot be guaranteed. 4. Subscription Cancellation 🔄 Users may cancel premium services anytime. However: Cancellation stops future billing only Current active subscription remains valid until expiry No partial refunds will be issued 5. Duplicate Transactions If a duplicate payment occurs: Report within 48 hours Verified cases will receive a refund to the original payment method 6. Processing Time ⏳ Approved refunds are processed: Within 5–10 business days Through the original payment method Depending on bank/payment gateway timelines 7. Account Suspension Cases 🚫 No refund will be issued if an account is suspended due to: Fake information Misuse of platform Harassment complaints Fraudulent activity Violation of Terms & Conditions 8. Contact for Refund Requests 📩 To request a refund, contact: Email: support@rishtaprofile.com Website: https://rishtaprofile.com/ Include: Registered email ID Transaction ID Payment date Reason for request Our support team will review and respond within a reasonable timeframe.